April 1990
The OIG conducted this study to promote a better understanding of abuse in nursing homes. This is the first of two reports. It examines the nature of abuse and ways to prevent it. The second report Resident Abuse in Nursing Homes: Resolving Physical Abuse Complaints examines existing processes for resolving physical abusecomplaints. Both reports reflect the experiences and perceptions of knowledgeable individuals who 1) play some part, directly or indirectly, in the resolution of abuse complaints, or 2) have an interest in nursing home or elder issues.
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